TonySurridge.co.uk Newsletter
Updates for 2010 ACCA exams
A new year... a new start... new updates! It is important that we are in line with the current ACCA examination documentation, and also continuously strengthen our publications. To ensure all our materials are relevant and suitable for your upcoming exams, we continuously update our E-books when appropriate. For this reason, we have just updated ALL our ACCA study materials for the 2010 exams and they are now available online to buy.
ACCA E-book Download links no longer working?
PROBLEM:
Recently, some customers have contacted us, asking why the E-book download link in their original email no longer works.
REASON:
The answer is simple. It is because of the recent E-book updates for the new 2010 syllabuses.
When a customer first receives the email containing the download link for their new E-book for ACCA, they are directed to click on that download link to open the E-book and to then save the file to their computer hard-drive when prompted. Normally a pop-up message will appear (depending on which Windows operating system is used) asking the customer to either “open” the file or “save” the file. We suggest that the file is saved to the computer, so that it can be opened directly each time it is used, rather than having to be accessed from the email each time.
Because some customers are STILL opening their purchased E-books from the email link, rather than first saving the file to their computer, when we update our E-books (as we have done recently) and post them on our internet server, the old download links become invalid and will no longer work. This is the problem that some of our customers are now experiencing.
SOLUTION:
For those customers who have not saved (cannot save, or do not want to save) the E-book on their computer, and STILL open their E-books each time from a download link, we have created a new webpage for their purposes. This webpage contains the download links for all E-book versions - old and new. Using this system, customers will always be able to access their purchased E-books without problems, regardless of any of our updates and changes.
The website is: www.tonysurridge.co.uk/exam-material/addvance-downloads
PLEASE NOTE:
The new webpage, shown below, will obviously be added to as time goes on and we make further updates and publish new study E-books for ACCA.
You will NOT be able to download and access ALL versions shown on the webpage. You will only be able to access the version which you have paid for. This easy-to-use table, identifies which download link is applicable to each E-book a customer has purchased and depends on the date they purchased their E-book(s).
TonySurridge.co.uk Continued Technical Support
If, after you have read this, you still have problems accessing your E-book(s), or have any other technical problem, please immediately contact our Technical Support Team who are always on hand to help with your difficulties. You can contact them on technical@tonysurridge.co.uk However, sometimes a quicker solution may be found by reviewing our FAQs section in case your question is already identified there.
7th January 2010