Costing in an Advanced Manufacturing and Service Provision Environment

The traditional costing methods and techniques were used decades ago when most organisations produced and marketed only a narrow range of ‘mass-produced’ products and services by using dedicated low-tech machinery; where customers were “passive”, and the main competitor was across town, or at least in the same country. The traditional costing systems, developed in such operating paradigms involved:

- simplistic logistics and scheduling systems
- use of a limited variety of materials and other input resources
- little after-production involvement, such as customer support
- low percentage of overhead to total cost
- ‘push’ marketing
- simple and static business environments
- emphasis on tactical control
- meeting manufacturing needs with scant regard to ‘service providers’.

Surprisingly, many costing professionals are still using these traditional techniques, or at least some of them. We say surprisingly, because, of course, modern industry has completely reshaped. Finger-tip customer empowerment has fragmented markets challenging companies to be innovative, flexible and versatile, and forcing small-batch production runs which themselves front-end complicated logistics and scheduling, complex procurement systems, high levels of engineering support, and sophisticated customer-service involvement.

The changes have been ‘big bang’: “push marketing > ”pull”; mass production > short runs; low tech > high tech; local competitors > world-wide; simple and static environments > complex, dynamic and hostile; reactive feedback > proactive feed-forward; product orientation > customer focus; hierarchy > delayered structures; mechanistic systems > organic working practices; macro > micro focus; tactical needs > strategic thrust. And underlying all is - micro-chip technology - intensive competitive arenas - scarcity of resources. Evolving from these incredible changes have come: ‘lean manufacturing’, ‘pull marketing’, world-class manufacturing (WCM), advanced manufacturing and service technology (AMST), value-chain processing structures, and much, much more. Furthermore, the unrelenting improvement of information technology (IT) has brought us: keyboard supply-chain management, data mining through warehouse/mart structures, e-marketing, e-customer relationship management, and the capacity to collect huge amounts of data and process it at enormous speed. And, we must not overlook that service-provision sectors have mushroomed almost geometrically over the same period.

Cost and management accounting professionals have developed their own new methods, techniques and frameworks to enable them to provide a complete and relevant service to managers, at whatever level of seniority, in this incredibly difficult working background. In our ‘Costing in an Advanced Manufacturing and Service Provision Environment’ you’ll look into some of these new ideas and how you can transform your real strategic contribution within your organisation. This intensive training programme provides practical, easy to apply tools and techniques that will enable you to update your knowledge, accommodate your current business circumstances, and optimise your personal value.

Date: Wednesday 27th October 2010
Duration:3 days
Language:English
City:London
Fee Per Delegate:$2,100
Fee 2-4 Delegates:$1,890
Fee 5-8 Delegates:$1,680
(US Dollars)
This date is full

The seminar covers 8 main areas:

1. Activity-based costing – activities drive resources, resources drive costs
2. Customer Profitability Analysis – always emphasise the customer!
3. Target Costing (TC) – aim straight at the customer
4. Total Life Cycle Costing (TLCC) – ALL costs must be recovered
5. Throughput Accounting (TA) – profit taken only when profit is made!
6. Value Chain Analysis (VCA) – activities that are discrete yet unified
7. Strategic analytical models – Where are we, and where should we go?
8. Corporate performance management – tracking success

The approach taken in the seminar will be practical as well as conceptual, qualitative and quantitative, and strategic more than tactical. The intention is that you’ll be able to apply conceptual principles to practical situations at your workplace. The seminar will incorporate various solved examples and case studies with step-by-step guidelines at appropriate intervals so that you get an opportunity to integrate practice and theory with ample chance to discuss various issues aired during the seminar. We want you to be able to apply your new knowledge from Day 1 back at work!